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Articles on:Shipping Policy
Latest shipping policy domestically and internationally

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  • Shipping Policy
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  • 1. Definition
    In these Terms of Service (“TOS”), unless the context requires otherwise, the following terms will have the following meanings: “T&C” means the general terms and conditions and any appendices to these T&C and all amendments, modifications, or supplements to these T&C from time to time; “EFEX” means EFEX ASIA LOGISTICS SERVICE JOINT STOCK COMPANY, a company established under the provisions of Vietnamese law. EFEX is a company that provides solutions to optimize operations and transportation cSome readers
  • 2. Commodity regulations
    All goods transported through EFEX must commit to comply with the provisions of Vietnamese Law and the individual regulations of each Partner. For goods on the prohibited list according to the provisions of Vietnamese law and the regulations of each partner that EFEX cooperates with, EFEX will not be responsible if the goods are seized or destroyed. Customer will be fully responsible for compensating EFEX/Partner and responsible before Vietnamese Law when sending goods in violation of this PolicFew readers
  • 3. List of prohibited goods
    Few readers
  • 4. Inspection
    State authorities (police, customs...) have the right to open and inspect goods without prior notice to the sender. In cases where EFEX and surveyors need to open goods for inspection, they must notify in advance and have the consignor's consent to inspect the goods.Few readers
  • 5. Exemption liability policy
    EFEX and Carriers will be exempt from liability for compensation for goods in cases where goods are damaged or lost as follows: Damage occurs entirely due to the Customer's fault or due to natural characteristics or inherent defects of the goods. The customer cannot prove that the goods were sent and lost or damaged due to EFEX and Couriers. Goods are confiscated or destroyed according to the decision of the competent authority due to the Customer's failure to comply with regulations on coFew readers
  • 6. Carriers' Regulations/Policies
    Customers who use the services of shipping units through EFEX need to read and comply with that shipping company's own regulations/policies. NOTE: EFEX has the right to adjust the policies and rates of shipping companies in accordance with the time and will be widely announced by EFEX on the system as well as notified to customers via Email. Policy changes will be applied 7 days from the date of publication. 1. Rights, responsibilities and obligations of the shipper a. Permission:Few readers

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